CorpHotline is an independent reporting service that enables employees and other stakeholders to raise genuine concerns about possible fraudulent or improper conduct in confidence, allowing their organisations to take prompt and effective action.
You can file a report by calling either the telephone number – 0800HOTLINE (toll free), sending an email or via this website.
The Whistleblowing service is managed, operated and maintained by the Corp Hotline team.
You can make reports on any infringement of the law or policies of your company bordering on, but not limited to, the following:
No. The Whistleblowing and Ethics Hotline is not to be used for reporting events that present an immediate exposure of threat to life or irreparable damage to property. Any such reports submitted through this service will not receive a response. If you require emergency assistance, please contact the local authorities nearest to your location or dial 767.
Although you may not know for sure if there has been a misconduct or unethical behavior by someone in the company, or by a client, contractor, vendor, or another external party associated with the company, you are obligated to raise your concerns regarding potential violations of law, as well as the company’s standards or policies. You may use any one of the reporting channels available on this Service to relay these concerns.
The same information is collected whether you file a report via any of the three channels. The only difference is that using the Hotline phone allows our skilled call center experts to ask questions and document your concern first hand. When using the website provides a written questionnaire for you to fill out personally. Also note that if a report is initially filed via phone, you can supplement it using the Web site.
If you file a Hotline report by phone, the intake specialist will summarize the information you provide and will read the case summary back to you. You will be asked to confirm the accuracy of what has been captured and to change or clarify any aspect of the report. You will be asked for permission to file the report before it is entered into the Organisation’s case management database. If you do not give permission to file the report, or you end the call prior to the completion of these procedures, the report is not filed.
If you file a report via the Web, it is your responsibility to review your online responses before submitting the report. You will need to click the "Submit Report" button to complete your report.
When making a report on the whistleblowing service, whether via the web, email, or the phone, you may choose to identify yourself, which often facilitates the organisation’s ability to fully address your report.
You will be asked to provide the following information:
You have a responsibility to give as much information as possible to enable a full investigation. The time it takes to file a report will vary by person and the nature of the concern, but please set aside a minimum of 15-30 minutes.
The Professionals are not your Company’s personnel and cannot answer questions on the investigation process or the Organisation’s policies and procedures.
The Chief Compliance Officer of the Organisation receives a monthly notification from Corp Hotline, and determines, according to the Organisation’s Standards and Policies, who should investigate the reports.
You can always revert through any of the Whistleblowing Service channels and indicate that your report is a follow up on a previous one. The professionals will track the previous report(s) and reconcile them.